Class Make-Up Policy
Let It Shine does not offer make-up opportunities for missed classes. Let It Shine will continue to provide Make-up classes when training is missed due to the business being closed. We encourage our athletes to attend their scheduled training time when possible, and appreciate your understanding. Thank you for training at Let It Shine and entrusting us with your child's athletic experience.
YOUR ACCOUNT WILL NOT BE ADJUSTED OR PRORATED FOR ANY MISSED CLASSES.
Class Trial Policy
Each student can attend one trial class in each program. Each trial class is $10.00. Please contact the office, 615-369-3547, to speak with us further about setting up a trial class.
Trial classes will be set up in our Beginner level classes. Your child also has the option to be evaluated by a coach to be placed in the correct class.
Class Cancellation Policy
Request to drop your class must be made with written notification via email or handwritten note delivered to our office. Requests via phone or through your coach will NOT be honored. Your child will remain enrolled in class and you will continue to be charged for that class until you provide WRITTEN NOTIFICATION. We do not prorate, credit or refund for classes not attended.
Requests to drop a class received between the 1st and 15th of the month will be effective at the end of the current month. Requests to drop a class received between the 16th and 30th of the month will be effective at the end of the following month.
Camp Cancellation Policy
There are no credits or refunds for cancelled or unused camp days.
Summer Camp Change Policy
Rescheduling days are only permitted with advanced notice and are based upon availability, not guaranteed.
Daily Rate Change Fee:
There is a $5.00 fee per child/per day for days you wish to change that have already been reserved.
Weekly Rate Change Fee:
There is a $25.00 fee to change a single day from a camp week originally at the weekly rate.
Lost & Found Policy
Let It Shine Gymnastics is not responsible for lost or stolen items. Please label everything. A great deal of towels, lunch boxes, water bottles, jewelry, shoes, shirts, swim suits and more get left behind daily. Due to the sheer volume of items that get left behind, we will donate all items left behind at the end of the week. Please make sure your child comes home with everything they bring and check the lost and found frequently.
Same-Day Registration Policy
When space permits, we allow same-day enrollment. Members & Non-members will be charged a $10 same-day registration fee for camp days, PM extended care, parents' night out, little shiners days, and me time days. This fee will also apply to registration requests made after office hours prior to the registered day.